An AI-written reply can sound polished while quietly skipping a question, mixing up a date, or filling a gap with a confident guess. The safest review is not simply asking whether the message reads well. Compare it with the original email, one question or request at a time, and decide what the reply actually answers. Anything that depends on information you do not have should be marked for follow-up, not completed by the assistant. This method works whether you use AI assistance in BITTU Mail, when available for your plan, or draft elsewhere.
The useful bits
- Turn each question and request in the original into a separate check.
- Mark missing or uncertain answers for a person to resolve; do not let AI guess.
- Verify names, dates, recipients, commitments, and financial details before sending.
Make a question list before judging the draft
Read the original email first, not just the proposed reply. Pull out every direct question, requested decision, and practical next step. A sentence can contain more than one: “Can you send the revised file today and confirm whether the total includes delivery?” asks for both a file and a cost clarification.
Write each item in plain language. Include requests that are phrased indirectly, such as “It would help to know who will attend.” If the sender has supplied context, note the relevant detail beside the question, but do not treat context as an answer to a separate question.
Original email asks: - Can you send the revised file? - Is delivery included in the total? - Who will attend the call?
Match each draft sentence to a specific request
Take the draft one sentence at a time and connect it to the question it addresses. A sentence that says “I’ll send the file” answers the file request only if it clearly refers to the revised file. A friendly opening or general assurance does not answer a concrete question.
Mark each item as answered, partly answered, unanswered, or uncertain. “Partly answered” is useful when the draft responds to one part of a compound question but skips another. Do not count a vague phrase such as “That should be fine” as a clear answer unless the original question makes its meaning unmistakable.
Separate known facts from missing information
For every unanswered or uncertain item, check whether the original email or information you can reliably access supplies the answer. If not, keep the gap visible. Ask the sender for clarification, consult the appropriate person, or write a neutral note that you will confirm and follow up—only if you are willing and able to do so.
Do not ask the assistant to make a plausible guess about a price, schedule, approval, attendee, or promise. A fluent sentence is not evidence. Replace invented specifics with a clear placeholder for your own review, or remove the unsupported claim from the draft.
Unanswered: whether delivery is included. Safe next step: leave it unanswered in the draft and confirm the total with the relevant source before replying.
Use a compact review table
A short checklist makes omissions easier to spot, especially in a long thread. Keep the original wording or a faithful summary in the first column, then record what the draft says and what action remains. This is a review aid, not a reason to send a reply with internal notes still attached.
- Original question or request: What exactly needs a response?
- Draft response: Which sentence answers it, if any?
- Status: Answered, partly answered, unanswered, or uncertain?
- Next action: Verify, ask, follow up, or remove an unsupported claim?
Example: catch the missing cost answer
Suppose a colleague asks for a revised proposal, asks whether delivery is included in the total, and wants to know who will join a call. The AI draft says the proposal will be sent today and lists one attendee, but says nothing about delivery. The checklist exposes that omission even if the reply sounds complete.
To: [recipient] <[colleague]@example.com> Subject: Re: Proposal I’ll send the revised proposal today. [Attendee] will join the call. I’ll confirm whether delivery is included and follow up. Before sending: verify that the file can be sent today, that the named attendee is correct, and that you can actually follow up on the delivery question.
Run a final accuracy pass before sending
Once every original question has a status, revise the draft so its wording matches what you know. Remove claims that are unsupported, resolve placeholders, and make any intended follow-up explicit without promising a deadline or action you cannot meet. Re-read the original beside the final draft to catch a question that was overlooked.
Then check names, dates, recipients, commitments, and financial information against the source you trust. Confirm the recipient field is right and that no internal checklist or private note remains in the message. You have completed the review when every original request is either clearly answered with verified information or deliberately left open for clarification—not silently replaced by a guess.
About this guide
Prepared with AI assistance for the BITTU Mail editorial library. Check important details against your original messages and current account settings. Product access depends on your role, plan and provisioning state. Provider interfaces and requirements can change.
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