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Ask a Supplier to Confirm a Quote’s Exclusions

A practical email example to ask a Supplier to Confirm a Quote’s Exclusions, with preparation checks, an editable message and a clear follow-up.

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A supplier proposal lists deliverables but leaves several practical responsibilities unclear before your team can compare options.

The useful bits

  • Proposal version
  • Unclear responsibility list
  • The reply should clearly allocate the disputed responsibilities and distinguish optional work from the quoted scope.

Before you write

Use this example when a supplier proposal lists deliverables but leaves several practical responsibilities unclear before your team can compare options. Gather the details below so the recipient can act without asking you to reconstruct the situation.

  • Proposal version
  • Unclear responsibility list
  • Authorized supplier contact

An email you can adapt

The subject “Exclusions check for proposal [reference]” identifies the request. Replace each bracketed field with a checked detail and remove any sentence that does not describe your situation.

EXAMPLE / ADAPT TO YOUR SITUATION
Subject: Exclusions check for proposal [reference]

Hi [name],
We are reviewing proposal [reference] and need to clarify whether [items] are included or excluded. Please identify any responsibility that remains with our team, together with the assumptions used for delivery. We are not requesting extra work through this message; we need a clear comparison of the existing proposal. If an item requires an optional service, please list it separately so the approver can assess the complete arrangement.
Best, [sender]

Check the boundary

Do not interpret silence about a responsibility as proof that the supplier has included it.

What a useful reply should settle

The reply should clearly allocate the disputed responsibilities and distinguish optional work from the quoted scope.

Carry the clarified exclusions into the approval record and check them against the final proposal.

About this guide

Prepared with AI assistance for the BITTU Mail editorial library. Check important details against your original messages and current account settings. Product access depends on your role, plan and provisioning state. Provider interfaces and requirements can change.

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